Announcement
Guess what?! I'm prego! That means that I am trying my best to stay afloat but please have grace. I am just one person, growing another person, and working another full time job. I'm doing my best to keep up and I do not want to shut down the shop until I absolutely have to. If you have questions or need something urgently for a gift, please let me know via a message and I will prioritize it as such!
Get 10% off your first order and access to my free patterns when you sign up for my newsletter! Join us here: bit.ly/sassistitch
Featured items
Items
All Items
Reviews
-
-
-
-
-
-
-
-
-
Erin on Dec 26, 2023
5 out of 5 starsCute pattern! Finished product is fab. PDF works great with Pattern Keeper
-
About SassiStitchBoutique
Just a girl with a crafting addiction.
Shop members
-
Cassi
Owner, Designer
I'm Cassi, the owner of Sassi Stitch Boutique. I do everything from design patterns, pack up kits, dye fabrics, take photos and everything else that comes along with running a small business!
-
Arturo
Unpaid Intern
Arturo, my husband, gracefully runs errands for the shop, whether it's running to Michaels or Joanns or dropping off packages at the post office. I couldn't do this without his help and support!
Shop policies
Digital downloads
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Do you do custom orders?
I do custom cross stitch patterns and kits, as well as custom dyed fabrics. I will only take on custom designs that I'm comfortable with and confident they will translate to a pattern well. I do not do custom finished pieces.
Full custom pattern designs start at $25 and go up depending on size and complexity.
Care instructions
While my hand dyed fabrics have been washed in the dying process, it's important to care for them properly to ensure that the color does not bleed into your stitching. Reds tend to bleed more than other colors, so please take extra care. The fabric should be hand washed in cold water with gentle soap, such as woolite. Place the fabric in the soapy water, dip and swirl it for a couple minutes. If there are any dirt spots, gently rub at the spot with a clean washcloth. Rinse your piece thoroughly in cold water. Lay it on a clean towel, roll it up, and gently press the excess water out. Unroll and lay flat or hang to dry. Once dry, you can iron it on a cotton setting (medium to high heat).
How quickly can I access my downloads?
You're able to download your files as soon as your payment clears. It's pretty much immediate but sometimes it can take a minute or two.
How do I download my files?
There are a couple ways to download your files. If you're an Etsy member, and you made your purchase while logged into your profile, you can find your files when you go to your account, purchases and reviews, and then just click on your order from my shop!
You will also have an email from Etsy with your order confirmation and the link to download your files. If you for any reason, weren't logged into Etsy when you made your purchase you can still access your digital download from this email. Make sure to check all your folders and that you're looking at the same email that you used at checkout.
Here is a more detailed article from Etsy about how to download your files: https://help.etsy.com/hc/en-us/articles/115013328108-Downloading
How do I take advantage of the buy 3 patterns get 1 free offer?
This offer is not automatic, unfortunately. Hopefully, Etsy will update their coupon system and enable this type of offer automatically. In the mean time, you can follow these directions to get your free pattern:
Buy 3 Get 1 Free ~ Please follow these directions to take advantage of this offer:
1. Purchase 3 of the 4 patterns you would like. Your free pattern must be of equal or lesser value than the other 3.
2. Add a note to the order, or message me directly for which one you would like for free!
Then, I will email the pattern directly to your provided email within 1 - 2 weeks.
**PLEASE NOTE: If you purchase all 4 patterns, a refund WILL NOT be given. You must follow these directions to get your free pattern.**
Are your designs stamped on the fabric?
No, these are counted cross stitch kits. Kits come with a blank piece of fabric and a paper pattern for you to work off of.
Can I return or cancel my order?
Yes, I do accept cancellation and returns. However, there will be a restocking fee up to $8.
Cancellations - Cancellation on custom orders are only accepted within 1 hour of the order being placed. Cancellations on kit orders are accepted anytime before the kit ships. However, there will be a restocking fee if the cancellation is not made within 1 hour of the order being placed.
Returns - Buyers are responsible for return shipping costs. Restocking fees apply.
Does my purchase go toward helping any organizations?
Yes! We donate 10% of our proceeds towards various foundations that are relevant and in need.
So far we have donated to the following organizations:
Minnesota Freedom Fund
National Coalition Against Domestic Violence
Doctors Without Borders
If there is an organization you would like to be considered for receiving donations from us, please reach out and let us know.
*We will not donate to foundations that have been known to misappropriate funds*